The Times Higher Education documenta gli errori delle università americane nel gestire le aspettative degli studenti.

When students arrive at university, they carry with them a host of expectations about higher education – expectations that can be easily disappointed. With attrition rates under the spotlight and students becoming savvy and demanding consumers who expect value for money, universities are now in the business of managing these expectations.

more than 20 per cent of university students in the US fail to return for a second year. Faculties are demanding that orientation leave students prepared for something other than drinking.
THE:crtitiche alle università americane